Quality is not a product of coincidence.
Above all, quality is tireless work. And in order to maintain our high quality standards every single day and every location, we have established a 6-point program that is valid worldwide and that our customers can rely on everywhere.
We retain this customer perception by establishing processes that meet the high-quality standards of our customers in our locations and business units.
In addition, we continuously improve our daily routines and react flexibly to meet the ever-increasing expectations of our customers and other interested parties.
In close interdisciplinary cooperation, supported by Lean and Six Sigma methods, we develop fast, efficient and innovative solutions.
Transparent and efficient procedures, as well as our high production standards "5S" and "Zero Defect Production", which are applied in all VOSS locations, help us to avoid errors or to detect and eliminate them at an early stage.
The following 6 points determine our thoughts and actions and let the "passion for quality" become our basic attitude.
Downloads
Reliability
for our customer this translates into:
- 0-Defect Philosophy
- VOSS keeps its promises and meets the agreed requirements
- On time delivery
Proximity to customers
for our customer this translates into:
- VOSS understands its customers and delivers qualified results
- VOSS is close to its customers and operates with the same standards throughout the world
- Worldwide customer support from any location
Speed and flexibility
for our customer this translates into:
- Prompt reaction to customer requests
- Quick recommendations for solutions
- Satisfying increasing requirements
Innovations and technological leadership
for our customer this translates into:
- Problem solving in a partner-like manner
- Development and application of the latest technologies
- Promoting product and process ideas
Employees
for our customer this translates into:
- Sustained assumption of responsibility
- Globally established idea management through independent and committed employees
- Promotion and further development of employees and talents in alignment with customer needs
Cost awareness
for our customer this translates into:
- Efficient and low-waste workflows through lean management
- Continuous improvement in all operational and administrative processes (CIP)
- Capable processes through VOSS SixSigma
Passion and competence are the driving force
behind our VOSS quality.
